Privacy Policy

Disclaimer

xialile.com collects important customer information for the purpose of improving and customizing your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.

The Privacy Policy (hereafter referred to as the “Privacy Policy”) described below covers the entire xialile.com website (“Site”, “we”, “our” or “us”). Terms such as "you", "your" and the like refer to our customers or specific users of this site. By visiting and using the Site, you consent to the practices described in this Privacy Policy.

Collected information

When you place an order, submit your account information, or participate in xialile.com's promotions or surveys, our website collects your personal information such as your name, email address, mailing address, and payment information (credit card numbers and bank accounts). xialile.com will use the information collected online to process and fulfill your order. In addition, your email address may be collected at various points on the Site (including when you place an order with us) so that we can send you all necessary email communications regarding your order, such as order confirmations and shipping information.

In addition, we keep a record of your purchase history, product interests and other member information that may help us improve your shopping experience. Analytics such as website usage and traffic patterns are also taken into account to help us improve website design, the products we manufacture and the exclusive services we offer. At xialile.com, we understand and acknowledge that we must handle and use customer information responsibly.

Note: You are under no obligation to submit information on our site. However, without providing the requested information, you may not be able to access certain features of our website, including viewing our showroom, placing an order, or logging into other xialile.com-related member services.

Additional ways to collect information

Cookies

When you browse our website, your preferences are saved by the temporary use of "session cookies". Cookies allow our systems to collect information about your browser and monitor the browsing habits you adopt when browsing the site. We may also use technologies such as our own cookies to provide you with enhanced online advertisements targeted to your interests. Website users have the option to accept or disable cookies at any time via their browser. If you choose to disable cookies, your user experience may be limited.

Website statistics

Web data is collected to monitor user trends on our site. Analytical data such as visits to our server, traffic patterns and page views show us where our audience comes from and how they interact with us online. This type of collected information does not personally identify specific users of the website. In addition, our website, like most websites, may use "web beacons," "pixel tags" or other tracking methods to help us analyze the actions of our users via non-personally identifiable information. This data may be grouped with similar data collected from other users to help us improve xialile.com's products, services and overall website experience.

Sharing information with third parties

xialile.com may also share your personally identifiable and/or non-personally identifiable information, including your name, address, email address and any transaction you make on our site or offline with us, with a third party advertising partner and their service providers to deliver targeted ads to you when you visit certain other websites. Our advertising partner anonymizes the data we provide.

xialile.com will never rent or sell your email address. We do not share credit card information with third parties except for the purpose of processing your order and as required by law. If for any reason you choose to access a third party website linked to our website, you do so at your own risk. We are not responsible for how these third parties collect, use, protect or disclose the information you provide to them.

Age requirement

xialile.com is intended for users who are 18 years of age and older. If you are under 18 years of age, you are not permitted to submit personal information to us.

Security

We use the best physical, electronic and administrative security measures to protect your personal information and your credit card data. These safeguards help us prevent fraud and unauthorized access and maintain the accuracy of data. Furthermore, we make professionally reasonable efforts to prevent access to your personal information by xialile.com employees and business partners to ensure that your personal information is always protected.

Changing policies

It is at our discretion that xialile.com may change this privacy policy to better serve our customers. Please check back often to see what new changes have been made.

Summary

xialile.com takes protecting your privacy seriously. When you contact us, we want our customers to be confident that their personal information and credit card data is protected. Just as we are committed to offering the best products, we are also committed to providing our customers with a safe and secure shopping experience. The personal information we collect on our website helps us better understand the interests of our audience in a continuous effort to offer an improved service.

If you have any questions or suggestions about our privacy standards, please send an email to support@xialile.com.